Vegas Lounge Casino
Welcome to the casino review of Vegas Lounge, a new online casino for 2021. This casino guide will cover all aspects of Vegas Lounge Online Casino, including usability, the registration process, casino bonuses, support and most importantly the validity and trustworthiness of the casino.
Vegas Lounge is brought to us by White Hat Gaming, one of the premier casino platform providers. This is the first indicator that Vegas Lounge is a safe online casino to play at. It also means that customers that have already played at other White Hat Gaming casinos like Captain Spins and Skol Casino will be familiar with many of the processes.
Vegas Lounge does offer a unique experience for those that have played at other White Hat Gaming casinos. This casino is a luxurious Vegas VIP styled casino, that does offer a full range of online slots but is far more focused on live casino games.
Vegas Lounge has managed to revitalize the, now often dated, Las Vegas-themed online casino. The casino design has managed to incorporate the class, sophistication and exclusivity that comes from accessing a VIP lounge in vegas without falling into the trap of over embellishing and ending up with a tacky-looking website.
The homepage follows the simple easy to follow the layout that is common across most of White Hat Gaming’s newer online casino products. The welcome offer is prominently displayed for new customers along with the significant terms that are attached to it. The login screen can be easily accessed via a button found at the top of the screen for existing customers.
The games lobby is a triumph at Vegas Lounge. The game search features, favorite games and Live Casino tabbed section are beautiful to look at and easy to use. This is one of the best implementations of a casino game lobby that we have come across.
Vegas Lounge Registration
The registration process at vegas lounge is simple, intuitive and customer centric. The registration form is separated into 3 steps that importantly allows customers to choose their communication preferences upfront. This means no more spam casino email for players that prefer not to receive emails.
We do recommend opting in to marketing communications, so that you do not miss out on the fantastic promotions available from Vegas Lounge Casino but this is a personal preference.
Players will be given to option to take up the welcome bonus directly after the registration process. The majority of us do want the welcome bonus but it is a nice option to allow players that do not want to be subjected to wagering requirements to opt out.
Vegas Lounge Casino bonus (es) and Free Spins
The welcome bonus at Vegas Lounge is a 4 part deposit match with additional free spins being added on each of the four deposits. The Vegas Lounge Casino bonus is one of the biggest bonuses we have seen, not only in the total bonus amount available but also in the high deposit match percentages which reach as as 100% on your first deposit.
The Vegas Lounge free spins which form part of this bonus are credited automatically on all purchases over 10 with the exclusion of deposits made with either Skrill or Neteller. This bonus is available to customers looking to use PaySafe Card which will be good news for those fans of e-wallets.
Vegas Lounge forms part of a larger group of online casinos managed by the Dream Team. These casinos include Jonny Jackpot Casino, Captain Spins and Casigo. The reason this is important regarding promotions and bonuses is because Vegas Lounge has implemented a calendar based bonus system similar to the one that can be found on those casinos. The bonus calendar is a fantastic promotion system that lets players know which days they will be eligible for promotions and what type of bonus will be available on that day. These bonus types range between:
- Free Spins Bonus
- Deposit Match Bonus
- Loyalty Points Bonus
- Competition Bonus
- Free Money Bonus
- Real World Prizes
Vegas Lounge Casino Games
Vegas Lounge aims to replicate the the real world Vegas Lounge environment within the virtual world. This can be seen within their casino games lobby where live casino games are given prime position right next to your favorite and trending slot games.
Vegas Lounge has integrated the entire White Hat Gaming suite of games. This means that you will find all the leading games from the likes of Netent, Micromaging, Red Tiger and BTG. We tested out their game search functionality and were able to access every game we could think of including Starburst, Immortal Romance and all the various Mega Moolah titles.
The real gem with the casino games at Vegas Lounge comes in with their seamless integration into the website. There are no annoying popups or new windows opening with the games stting directly on the VegasLounge.com domain.
Payments and Customer Support
The banking options available at Vegas Lounge are solid. They have implemented all the large e-wallets and support the traditional methods like debit card and wire transfer. Vegas Lounge does not support crypto currency payments which is a small drawback but not one that would completely put us off of the casino.
The customer support services at Vegas Lounge are above average but are not the best we have come across. The casino supports live chat and email 24/7 in many different languages which is really useful. Vegas Lounge also offers VIP customers dedicated hosts which can offer players additional bonuses and will handle almost any request that comes their way.
We do wish that they had 24/7 telephonic support which is something that would take their casino support to the next level.
Vegas Lounge Summary
Vegas Lounge offers customers, that are looking for a live casino environment, a real alternative to what is already out there. The UX, fast payout speeds, well trained support staff and uncomplicated terms and conditions are all huge draw cards for this casino.
The negatives would be the lack of telephonic support for non VIPs and the fact that you can’t play in crypto currencies.
Overall, we would rate this casino highly and would recommend it to players of all skill levels that are looking for a safe reliable casino that will be around for a long time.